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Bringing Course Content into the 21st Century

Inclusive Access programs has been making waves among college campuses across the country with its innovative digital course materials model. Inclusive Access converts physical course materials into instantly accessible, totally interactive and adaptive digital content, while drastically reducing the cost to students. In short, TLU is beginning to upgrade our textbook model to improve access and affordability with 21st century tools.

Two Main Goals:

  • Reducing the cost of course materials.
  • Improving educational outcomes for students.

The Process Is Simple:

  • Students are sent an email two weeks before classes begin with instructions on how to access their digital course materials content. They’re able to access the content through E-Racer on the first day of class.
  • Students enjoy free access to the content during the first two weeks of class.
  • After the free two weeks, in order to retain access, students simply do nothing; a charge is conveniently billed to the student’s university account.
  • If students choose to opt out, they can do so easily via a registrar link before the two-week deadline; access is turned off and no charge is assessed.

Why It Works

The Inclusive Access model is much less expensive than other options; because of the increased buy-in from students in a class offering Inclusive Access, publishers are willing to negotiate much lower prices than they are for print materials. In just its first semester, the program saved students over $10,000. It also gives students convenient day-one access to course content, and allows them to experience more interactive and adaptive digital content that has been shown to improve educational outcomes. In addition, it gives faculty members the freedom to better tailor their course materials, and they still have full academic freedom to choose the texts they want for their classes.

Frequently Asked Questions

What is an Interactive or Adaptive Learning Platform?

Interactive Learning Platforms, or ILPs, are much more than just e-books. They are interactive software platforms developed to provide an enhanced learning experience beyond reading the text. They may include multi-media video and audio presentations and animation, and adaptive quizzes and homework sets which link directly to the related section of text when incorrect answers are given. They also allow for various levels of customization by the instructor, peer-to-peer sharing of notes, and the creation of digital flashcards you can use with smartphone apps.

How much does Inclusive Access cost?

The cost of the course materials is $99.95 + sales tax. This is over a 50% cheaper than buying the printed version.

How will I get my access code?

If your instructor is using Inclusive Access, you are already enrolled. You will be notified via email prior to the start of class with access instructions, the discounted pricing and information on opting out. This information is often also provided in the instructor’s syllabus.

How do I pay for my access?

The charge is included in the bill received prior to the start of the semester. If the student opts out of the program, the charge is credited in the following month's bill. It will appear as two line items, Bookstore Charge: MyMathLab MATH-133-01 and Tax - Bookstore Charge: MyMa MATH-133-03.

What does it mean to opt-out?

If you do not wish to participate in Inclusive Access, you have the first 10 days of class to opt out of the program online (the opt-out procedure will be outlined in your emailed information). If you opt out by the deadline given, access to the online content will be turned off and you will be credited.

I opted out by mistake and realized that I still need my access. Can I opt back in?

Yes. Simply email the Inclusive Access team at bookstore@tlu.edu to request that your access be reinstated.

I did not opt out, but I did not register my access or use the online platform. Will I still be billed?

Yes. All students who are enrolled in a course using Inclusive Access are automatically considered part of the program. To receive a credit for the initial charge you must opt out online during the first 5 days of class.

I dropped the course. Do I still need to opt out?

Students who drop the course during the first 5 days of class will automatically be “opted out” and will be credited.

I forgot to opt out and missed the deadline. Can I get a refund now?

The opt out period follows that of the textbook refund dates. No refunds are available past the opt out deadline.

I am wait-listed for the course. Will I still have access to the digital course material and do I need to opt out if I don’t get into the course?

All enrolled and wait-listed students have access to the content on day one of class. If you are dropped from the wait-list without getting in, you will automatically be opted out.

Who should I contact if I am having trouble with access to the online content?

First, try the online help desk of the publisher for your course’s content (see links below). The publisher of your content should be listed in the initial email you received about your inclusion in Inclusive Access. If you can’t find who your publisher is, or if you are unable to get a resolution from the publisher, please email the Inclusive Access team at bookstore@tlu.edu for further assistance.

If you are in a continuing series course (for example, if you took PHY 9A and paid for access, and you are now taking PHY 9B and your access is still good), you can log in with your original account and simply assign your new course ID to access the homework. If your current section does not require the homework, you can still use the platform’s self-study tools and do not need a new course ID.

I added the class late. Do I still have 10 days before being billed?

Students enrolled were billed before the start of the semester. If you added the class by the fifth day, you will have 48 hours (two days) to decide whether to opt out before being billed.

I didn’t get an email about my course, but other students in my class did. Was I sent an email?

All enrolled and wait-listed students are emailed about the program. If it is not in a spam folder or was accidentally deleted, email the Inclusive Access team at bookstore@tlu.edu for access instructions.

I have further questions that were not addressed. Who do I contact?

If your question wasn’t answered in this FAQ, please email bookstore@tlu.edu for more information.